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      Timken

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      Customer Support Interview

      Oct 15, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through college or university. The process took 2 weeks. I interviewed at Timken in Feb 2015

      Interview

      Two phone interviews - the first one was pretty straightforward and lasted about 20 minutes. We briefly went over my resume, he described a lot about the position and wanted to see if I was still interested. About a week later I had an interview with two members of the team I'd be working for. They basically just asked what experiences that would give me the skills I'd need to fulfill the position. I received an offer the next day.

      Interview questions [1]

      Question 1

      What specific experiences do you have that have prepared you for the requirements of this position?
      1 Answer

      Timken interviews FAQs

      • Customer Support applicants have rated the interview process at Timken with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Timken overall takes an average of 28 days.
      • Common stages of the interview process at Timken as a Customer Support according to 1 Glassdoor interviews include:

        Background check:  33%

        Phone interview:  33%

        Drug test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(29) ;
        2. Machine Operator(22) ;
        3. Sales Engineer(22) ;
        4. Engineer(20) ;
        5. Manager(16) ;
        6. Senior Analyst(14) ;
        7. Customer Service Representative(11) ;
        8. Intern(11) ;
        9. Engineering Co-Op(9) ;
        10. Territory Manager(9) ;
        11. Senior Sales Engineer(8) ;
        12. Senior Systems Analyst(7) ;
        13. CNC Machinist(6) ;
        14. Mechanical Engineer(6) ;
        15. Product Engineer(6) .


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      Jobs at Timken

      40 jobs in United States
      Customer Service Analyst
      East Haven, CT
      ·
      $45K - $66K /yr
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      ·
      $36K - $50K /yr
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      Customer Relations Management Analyst
      Fulton, IL
      ·
      $57K - $75K /yr
      (Employer provided)
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      Quality Control Technician 2nd shift
      Mascot, TN
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