I applied online. I interviewed at Topgolf (Jacksonville, FL) in Sep 2016
Interview
Three hours of what felt like a youth group introduction. Paired off into groups and made to come up with a special event for a special celebrity, come up with signature drinks/meals etc to make the event unique. Usually around groups of 10 and everyone presents to each other then a winner is picked. Other half of the interview for me was a game of kickball, then people got called over in groups of 4 for a 5 minute interview. In the interview I talked to three different "stations", first station asked me about my previous experiences and why I want to work at Top Golf. Second station asked me questions like if you had 10 mil what would you spend it on, what's on your bucket list, give me a scenario when a guest was rude to you and how you handled it.
Interview questions [1]
Question 1
If you had 10 million dollars but only one day to spend it what would you spend it on and why?
They used to do group interviews, that was my experience. One-on-one interviews are more common now. Interviews are done on site in the venue. It's very casual and calm. For the group interviews, they just want to see how you interact with other people.
Not your average interview. Beginning of the interview they played music and we played team bonding games then they asked a few questions about experience and availability and then one random question
The process took 1 day. I interviewed at Topgolf (Omaha, NE) in Oct 2023
Interview
interview process is so fun! of course people are tensed up and have anxiety about the job, but we danced, and released all that tension. It was a team effort, and you’re interviewed in a group.
Interview questions [1]
Question 1
“What do you like to do in your free time?” You have to pick a number from 1 to x.
Guest Services applicants have rated the interview process at Topgolf with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 71.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Services roles take an average of 5 days to get hired, when considering 57 user submitted interviews for this role. To compare, the hiring process at Topgolf overall takes an average of 10 days.
Common stages of the interview process at Topgolf as a Guest Services according to 57 Glassdoor interviews include:
Group panel interview: 34%
One on one interview: 13%
Background check: 11%
IQ intelligence test: 8%
Drug test: 8%
Presentation: 8%
Personality test: 6%
Other: 6%
Skills test: 4%
Phone interview: 1%
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