Customer Service Representative (CSR) applicants have rated the interview process at Tower Loan with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 49.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 3 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Tower Loan overall takes an average of 17 days.
Common stages of the interview process at Tower Loan as a Customer Service Representative (CSR) according to 7 Glassdoor interviews include:
Skills test: 19%
IQ intelligence test: 15%
Drug test: 15%
One on one interview: 15%
Personality test: 11%
Background check: 11%
Presentation: 7%
Other: 4%
Phone interview: 4%
Here are the most commonly searched roles for interview reports -
Pretty simple sit down interview. Phone discussion and then face-to-face interview. Pretty standard and basic, took about 3 days To complete the process and then you start right away. I found the interview to be pretty self-explanatory, just be honest and speak your mind and everything goes smoothly
I applied online. The process took 1 week. I interviewed at Tower Loan in Jul 2024
Interview
lengthy, they ask the same question several times over and over it’s just worded differently each time. i was at my interview for over an hour. not the interview, but if you get an offer the acceptance process can also be lengthy
Interview questions [1]
Question 1
what is your biggest strength
what is your biggest weakness
where do you see yourself in 5 years?
10years?
15 years?
I applied in-person. I interviewed at Tower Loan (Jackson, MS) in Jun 2017
Interview
Phone interview, tested completed on a computer in store, background check, drug test, in person interview.. credit had to be clean *not perfect but nothing in default. why does this have to be 30 words