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      Toys "R" Us

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      Related searches: Toys "R" Us reviews | Toys "R" Us jobs | Toys "R" Us salaries | Toys "R" Us benefits
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      Customer Service Interview

      Dec 14, 2017
      Anonymous employee
      Modesto, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Toys "R" Us (Modesto, CA) in Apr 2017

      Interview

      The online application is very easy and short, if they like you or need you they call and set up an interview, they don't tell you on the phone that its going to be a group interview with about 4 other people. It should be the store manager and the HR in there with you and it isn't too stressful. You do get a little bit of alone time with them. They let you know after the whole interview if they want to hire you.

      Interview questions [1]

      Question 1

      They had us pick out a toy and sell it to each other while promoting the loyalty card, credit card, and warranty plan.
      Answer question

      Other Customer Service Interview Reviews for Toys "R" Us

      Customer Service Interview

      Feb 16, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Toys "R" Us

      Interview

      Interview was fairly straightforward. Easy questions, want to know if you’re friendly and approachable. Interviewer was very nice and welcoming. Usual questions that are asked at interviews. Would highly recommend

      Customer Service Interview

      Dec 5, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Toys "R" Us

      Interview

      I enjoyed the whole process. It went really well. Everyone was so nice it didn't feel like I was under fire. Questions was good. Staff looked happy. Manager was very kind.

      Interview questions [1]

      Question 1

      What makes me the right pick for the company
      Answer question

      Customer Service Interview

      Sep 9, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Toys "R" Us

      Interview

      A very simple and quick process. Went in and was asked a few questions on customer service and how my previous experience would help me in this job and help serve customers

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Toys "R" Us interviews FAQs

      • Customer Service applicants have rated the interview process at Toys "R" Us with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service roles take an average of 15 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Toys "R" Us overall takes an average of 10 days.
      • Common stages of the interview process at Toys "R" Us as a Customer Service according to 6 Glassdoor interviews include:

        Group panel interview:  50%

        Drug test:  25%

        Presentation:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(522) ;
        2. Cashier(335) ;
        3. Sales Associate/Cashier(157) ;
        4. Store Manager(148) ;
        5. Department Supervisor(100) ;
        6. Manager(97) ;
        7. Assistant Store Manager(86) ;
        8. Assistant Manager(75) ;
        9. Retail Sales Associate(63) ;
        10. Cashier/Sales Team Member(59) ;
        11. Sales Assistant(57) ;
        12. Sales Team Member(56) ;
        13. Customer Service Representative(54) ;
        14. Overnight Stocker(50) ;
        15. Seasonal Sales Associate(50) .


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