I applied in-person. The process took 5 days. I interviewed at Trek Bicycle (Saint Louis, MO) in Jan 2018
Interview
Very basic interview with questions regarding familiarity with product and how to handle various situations in the sales process. Interview included store manager and regional manager who went through expectations for their sales employees.
Interview questions [1]
Question 1
How do you handle a customer that doesn’t know what they need?
It started with conversations about brand alignment and personal strength. And they asked questions including how to create good customer experience, how to define meaningful customer service. And the last part was about future plans
I applied online. The process took 4 weeks. I interviewed at Trek Bicycle (Santa Clarita, CA) in Jul 2024
Interview
Fairly standard interview process. Just asking about your background and if you have any knowledge about bicycles. My interview was in person with the store manager. It ran like a very generic interview with questions you can easily look up online.
I applied in-person. The process took 1 week. I interviewed at Trek Bicycle (Vancouver, BC) in May 2023
Interview
They asked me about my previous experience, what I already knew about trek bikes, i almost knew everything about the different types of bikes, they asked me if I worked before on the bike industry