I applied through an employee referral. The process took 2 months. I interviewed at Tripp Lite (Chicago, IL) in Nov 2016
Interview
I was referred and submitted my resume accordingly. Took about a month or so for HR to call me and offer a phone screen interview. Few weeks later they scheduled an in-person interview with me via email, and then hired me about three weeks later.
Interview questions [4]
Question 1
Roleplay: help me make a salad. What do you think was one of the most important things to do during that experience?
I applied online. The process took 2 weeks. I interviewed at Tripp Lite (Chicago, IL) in May 2019
Interview
The process was straightforward and took a couple of hours. The interview lasted a couple of hours and began with the recruiter talking about the company, the job, salary, and benefits. Then a timed questionnaire was given; fifty questions to answer in 12 minutes. It was simple an complex at the same time.
After the questionnaire, a sit down interview with the head of the Customer Service team you will be joining. My interview was much more conversational in tone that a traditional interview, but the manager explained that is how she likes to conduct her interviews.
After the manager interview, the head of the customer service department comes in. This is more of a traditional interview, though still conversational.
My concern is that the HR Recruiter/Company took two weeks to let me know that I was not going to be getting an offer. I did do a post interview follow up thanking them for the opportunity and then emailed them after a week and two-weeks of no news. It's very frustrating.
Interview questions [2]
Question 1
What skills do you have that would bring to Tripp Lite?
Product Support Specialist applicants have rated the interview process at Tripp Lite with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 53.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Product Support Specialist roles take an average of 37 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tripp Lite overall takes an average of 20 days.
Common stages of the interview process at Tripp Lite as a Product Support Specialist according to 2 Glassdoor interviews include:
Personality test: 25%
Phone interview: 25%
One on one interview: 25%
Drug test: 13%
Skills test: 13%
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