Candidates applying for CSM roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at TrueCar overall takes an average of 30 days.
Common stages of the interview process at TrueCar as a CSM according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
Had 3 phone interviews and one in person. Recruiter assured me she’d follow up but she never did. That is pretty common in today’s age however you really should do what you say you’re going to do as I spent a lot of time on the phone with them not to count a long drive to the interview. Also they did not offer me a drink at interview even though the hiring mgr and another person had one which is rude in my opinion.
I applied through an employee referral. The process took 5 days. I interviewed at TrueCar (Allentown, PA) in Jun 2018
Interview
I was referred to the hiring manager by a friend who is a current employee. Got a call from the recruiter to do a phone screen and set up a phone interview with the hiring manager. Had the phone call with the hiring manager pretty quickly. He said he would pass me on to one of his colleagues to do another phone interview. Also had this call pretty quickly. Both calls seemed to go well. After that....completely ghosted.
Let me say right off the bat that I know I'm not the strongest candidate for the role due to a lack of strong automotive experience in my background (I worked with dealerships and dealership personnel in my previous role, but never for an automotive company or in the automotive industry), but they knew that going in. All of them. So, if you're going to schedule the interview anyway.......and have me talk to 2 or 3 people......at least have the courtesy to follow up. I even reached out to the recruiter to follow up after not hearing a word for almost 2 weeks. No response at all. Even if you're not interested in moving forward with me, you should at least be professional enough to convey that to me. Specifically the recruiter. I can understand the hiring manager not wanting to deal with it, but isn't that part of the recruiters job?