Call Center Representative applicants have rated the interview process at Truist with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 79 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Truist overall takes an average of 36 days.
Common stages of the interview process at Truist as a Call Center Representative according to 2 Glassdoor interviews include:
Background check: 25%
One on one interview: 25%
Skills test: 13%
IQ intelligence test: 13%
Presentation: 13%
Phone interview: 13%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 5 months. I interviewed at Truist (Cookeville, TN) in May 2025
Interview
Good interviewing fast straight forward to this one of my favorites from last week at our last conference meeting with and the team and their leadership in our team building team is
Other Call Center Representative Interview Reviews for Truist
I applied online. The process took 1+ week. I interviewed at Truist (Arlington, TX) in Mar 2022
Interview
I received a response from the recruiter, who later connected me with a manager at Truist, i thgen had two interview processes, one was done over- the-phone and the other interview was an in-person interview. The questions are mostly STAR behavioral interview questions.