Claims Specialist applicants have rated the interview process at Trupanion with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 57.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Specialist roles take an average of 11 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Trupanion overall takes an average of 21 days.
Common stages of the interview process at Trupanion as a Claims Specialist according to 4 Glassdoor interviews include:
Phone interview: 50%
Skills test: 25%
Background check: 13%
Personality test: 13%
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Typical phone interview. Friendly enough. Written assessment to follow. Trick questions, be prepared. Very gray areas, apparently you have to think corporate. Seems that based upon customer reviews, there have been many claims that are denied. Think carefully with this company, may be unethical.
There were multiple interviews in person, over the phone, and online. They asked very similar questions but allowed me to get an understanding of what the company did and how they worked.
I applied online. The process took 1 week. I interviewed at Trupanion (Seattle, WA) in May 2016
Interview
I spent a few days before the interview looking over company policies/details to know during the interview and they never asked anything pertaining to that. General questions: wanted to discuss work history and details related to each position.