Member Experience Specialist applicants have rated the interview process at Trupanion with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.6% positive. This is according to Glassdoor user ratings.
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Friendly, welcoming people that truly love pets and supports diversity in the workplace. Several interviews and brief shadowing experience. Overall very good experience and they do not keep you waiting for a decision.
There were several phone and then video interviews with various potential supervisors and would be coworkers. The video interviews did take place over zoom and were quite lengthy. The whole process took a few weeks.