Technical Support Specialist applicants have rated the interview process at Tyler Technologies with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Specialist roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tyler Technologies overall takes an average of 22 days.
Common stages of the interview process at Tyler Technologies as a Technical Support Specialist according to 2 Glassdoor interviews include:
Group panel interview: 33%
Background check: 17%
Personality test: 17%
One on one interview: 17%
Phone interview: 17%
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I applied online. The process took 3 weeks. I interviewed at Tyler Technologies (Falmouth, ME) in Jul 2014
Interview
Applied online. Phone interview with HR, at the end of the phone screen was told that they would notify me within a week if selected for an interview. HR called within a week to schedule interview. Received email from HR re: interview details -including members of management that would be present. Interviewed first with HR, then with 3 managers (both interviews were on the same day, one following the other). Whole process was clear and allowed me time to prepare. References were checked after job offer with salary was presented.
Interview questions [2]
Question 1
How are you at time management? Asked for examples from previous work.
I applied online. The process took 3 weeks. I interviewed at Tyler Technologies
Interview
Initial phone screen followed by a virtual interview with several team leads. The interview started well, but for an entry-level position that required mandatory 8-week training, the process felt overly formal. Given my experience, I was anticipating a further round before deciding which site to work with, but the process ended there. There was a weird sense of entitlement that the leads exuded when speaking about the role, which created an unwelcoming atmosphere.
Interview questions [1]
Question 1
Tell us about your experience in technical support