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      U-Haul

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      Customer Service REp Interview

      Oct 16, 2025
      Anonymous Interview Candidate
      Phoenix, AZ
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at U-Haul (Phoenix, AZ)

      Interview

      phone screen and then invite to location for a trial shift- get paid cash afterwards. It gives you a day in the life, so you know if it is something you want to move forward with.

      Interview questions [1]

      Question 1

      What is your availability and is this the right fit for you
      Answer question

      Other Customer Service REp Interview Reviews for U-Haul

      Customer Services Representative Interview

      May 18, 2016
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at U-Haul (Atlanta, GA) in May 2016

      Interview

      You basically walk into their store with business attaire and wait for the interview. Personally they sat me down and asked about my multiple years of customer service experience then hours available to work. The they made me sign the background check consent form, which so far is looking like will take two weeks to process.

      Interview questions [1]

      Question 1

      What customer service experience do you have for this position?
      Answer question
      1


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      U-Haul interviews FAQs

      • Customer Service REp applicants have rated the interview process at U-Haul with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at U-Haul as a Customer Service REp according to 2 Glassdoor interviews include:

        Background check:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(846) ;
        2. Customer Service Representative (CSR)(304) ;
        3. General Manager(207) ;
        4. Assistant Manager(82) ;
        5. Area Field Manager(74) ;
        6. Reservation Manager(64) ;
        7. Sales Representative(60) ;
        8. Sales Associate(42) ;
        9. Manager(40) ;
        10. Reservations Manager
      (39) ;
    • Reservations Agent(35) ;
    • E-Sales & Reservation Agent(31) ;
    • Sales and Reservations(29) ;
    • Customer Service(28) ;
    • Customer Service (CSR)(28) .
    • Jobs at U-Haul

      1K jobs in United States
      Customer Service Representative
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      ·
      $20 - $22 /hr
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      Customer Service Representative
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      ·
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      ·
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      Customer Service Lot Attendant
      Apple Valley, CA
      ·
      $17 - $18 /hr
      (Employer provided)
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      Customer Service Representative
      Jackson, MI
      ·
      $32K - $45K /yr
      (Glassdoor est.)
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