I applied through an employee referral. The process took 1 day. I interviewed at U-Haul (Pittsburgh, PA) in Oct 2016
Interview
Easy, put my application in and got a phone call the next day! I went in the store to help a friend rent a truck. My friend askesa question and the general manger tried to explain it but my friend was still confused, so I explained it so he could understand and you could see the light bulb turn on so to speak. The manger then asked do you want a job? I laughed thinking he was kidding he said I'm being serious! I was actully job aerching the last few months with no avail, so I was extremely ahopy and excited. He sent me an email with the URL website for the app and gave me his personal cell number to shoot him a text once completed. So I did just that I filled it out sent him a text got an interview the next day! Thebmager was so nice and accommodating!
Quick, hands-on, and easy. On the job learning with clear process laid out, complete with pay for time spent onboarding. No bueracracy, single point of contact - seamless process all around.
Interview process was fine and not hard when they need people just show up with a pulse and half a brain and they’ll hire you. Don’t really even need that much experience.
I came over from another store and it was rather seamless. The manager at the time was nice and gave me a good idea of what the work would entail. Onboarding takes about 3 days.
Customer Service Representative applicants have rated the interview process at U-Haul with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 64.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 145 user submitted interviews for this role. To compare, the hiring process at U-Haul overall takes an average of 10 days.
Common stages of the interview process at U-Haul as a Customer Service Representative according to 145 Glassdoor interviews include:
One on one interview: 28%
Skills test: 16%
Background check: 12%
Drug test: 10%
Phone interview: 9%
Presentation: 7%
Personality test: 6%
Other: 5%
IQ intelligence test: 5%
Group panel interview: 1%
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