Personal Banker II applicants have rated the interview process at U.S. Bank with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker II roles take an average of 20 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at U.S. Bank overall takes an average of 22 days.
Common stages of the interview process at U.S. Bank as a Personal Banker II according to 9 Glassdoor interviews include:
Background check: 19%
One on one interview: 19%
Skills test: 15%
Group panel interview: 12%
Phone interview: 12%
Personality test: 12%
Presentation: 8%
Other: 4%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at U.S. Bank (Bowling Green, KY) in Sep 2025
Interview
Standard interview questions,I had two managers doing the interview. Two branches share employees(didn’t like that ).Both managers were professional,female manager was asking more questions regarding the experience and expectations.They don’t have set schedule for a banker to do actual personal banking,they have to fit it in during the day or clients have to schedule an appointment to be seen.
I applied online. The process took 2 months. I interviewed at U.S. Bank (Saint Louis, MO) in Jun 2022
Interview
Phone interview, in-person interview and then several conversations with the recruiters. Interviews weren’t too hard. Average interview process. Timeframe is too long. They could streamline process. Only apply if you’re interested in a median paying job.
I applied online. The process took 2 weeks. I interviewed at U.S. Bank (San Diego, CA) in May 2016
Interview
Very simple and straightforward, the interview process took about four days. The interviewer asked questions about previous experiences at other workplaces, and focused on customer service and leadership. After the first interview was complete, the interviewer offered a second interview with the District Manager. The second interview turned out to be less of a formal interview and more of a personality screen to see if I would fit in with the company culture and which branch I would best fit in with. The hiring process took roughly two and a half weeks due to a thorough background check being required.
Interview questions [1]
Question 1
What was the most difficult customer issue/problem you've ever had, and how did you resolve that issue?