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      U.S. Bank

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      Collections Representative Interview

      Jul 13, 2019
      Anonymous employee
      Minneapolis, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at U.S. Bank (Minneapolis, MN) in Jun 2019

      Interview

      The interviewer was very helpful and gave me tips on how to get through the in person interview . They were VERY out going and they kept me laughing, it almost didn’t feel like a interview more like co-workers having fun

      Interview questions [1]

      Question 1

      Tell me a time when you went above and beyond for a customer?
      1 Answer
      1

      Other Collections Representative Interview Reviews for U.S. Bank

      Collections Representative Interview

      Jan 3, 2023
      Anonymous Interview Candidate
      Houston, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at U.S. Bank (Houston, TX) in Dec 2022

      Interview

      It was straight forward , the lady was talking fast , it was only 15 mins interview. It was suppose to be a 30min. Overall it was a decent interview could have been better

      Interview questions [1]

      Question 1

      Simple questions about customer service
      1 Answer

      U.S. Bank interviews FAQs

      • Collections Representative applicants have rated the interview process at U.S. Bank with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Collections Representative roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at U.S. Bank overall takes an average of 22 days.
      • Common stages of the interview process at U.S. Bank as a Collections Representative according to 2 Glassdoor interviews include:

        Phone interview:  50%

        Drug test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Personal Banker(379) ;
        2. Client Relationship Consultant(332) ;
        3. Universal Banker(316) ;
        4. Teller(311) ;
        5. Customer Service Representative(263) ;
        6. Branch Manager(226) ;
        7. Bank Teller(223) ;
        8. Vice President(118) ;
        9. Project Manager(106) ;
        10. Software Engineer(103) ;
        11. Operations Manager(89) ;
        12. Analyst(86) ;
        13. Manager(85) ;
        14. Business Analyst(84) ;
        15. Mortgage Loan Officer(83) .


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      Jobs at U.S. Bank

      53 jobs in United States
      Contact Center Customer Experience Specialist - Cardmember Services
      United States
      ·
      $20 - $20 /hr
      (Employer provided)
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      Contact Center Customer Experience Specialist - Cardmember Services
      Georgia
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      $20 - $20 /hr
      (Employer provided)
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      Contact Center Customer Experience Specialist - Cardmember Services
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      ·
      $20 - $20 /hr
      (Employer provided)
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      Customer Success Manager- Business Banking & Money Movement
      Minneapolis, MN
      ·
      $71K - $92K /yr
      (Employer provided)
      View job
      Contact Center Customer Experience Specialist - Cardmember Services
      North Carolina
      ·
      $20 - $20 /hr
      (Employer provided)
      View job
      View all Collections Representative Jobs