Universal Banker applicants have rated the interview process at U.S. Bank with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 67.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Universal Banker roles take an average of 20 days to get hired, when considering 78 user submitted interviews for this role. To compare, the hiring process at U.S. Bank overall takes an average of 22 days.
Common stages of the interview process at U.S. Bank as a Universal Banker according to 78 Glassdoor interviews include:
One on one interview: 28%
Background check: 20%
Phone interview: 18%
Drug test: 8%
Skills test: 8%
Group panel interview: 7%
Other: 4%
Personality test: 4%
Presentation: 3%
IQ intelligence test: 2%
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I applied online. The process took 4 weeks. I interviewed at U.S. Bank in Jul 2014
Interview
Applied online and received a call from the branch manager a month later to set up a 1:1 interview for a few days ahead. The interview was easy, but my interviewer was not very conversational until I asked questions at the end and she seemed unprepared, almost as if she had never interviewed anyone before. The interview questions were basically about your background and how you handle certain situations. There were a few STAR questions (tell me about a time when...), but a lot of questions to see how you would mesh with the culture of that particular branch. There were no sales questions like I expected. I walked away from the interview feeling as though it went pretty well. The interview lasted 35 minutes.
Two days later, I received a phone call from the district manager who told me I was one of the top candidates and that the branch manager liked me and thought I would fit in well with the organization. He asked me two questions, one about my background and the other was what I expected to be paid. Thirty minutes later, I received a call from the branch manager who offered me the job.
Interview questions [1]
Question 1
Tell me about a time when you gave bad customer service.
First, I started out with a phone interview with recruiter followed by in person interview with district manager. At the time, there was no assigned branch manager so the standard process may vary from mine.
Interview questions [1]
Question 1
Why should we pick you over other candidates that are applying?
I applied on the website. us bank branch manager contacted me. i made appointment for the interview. i passed the interview. next interview is with district manager. but my first language is not English. so i failed the interview. but the interview is good experience.
Asked the appropriate questions. I felt comfortable and the manager was easy going and let his expectations be known. Make sure to ask a lot of questions about the position. My previous banking experience made it easier for me.