The process took 4 weeks. I interviewed at U.S. Bank (Seattle, WA) in Aug 2021
Interview
Someone from HR sent me an email with all the questions. I answered everything and emailed back.
Next level was the in person interview with a manager and peer. There were lots of questions. Probably 8-10.
Received a call from a manager from another branch requesting me to go to the branch but I wasn’t able to because I was in a family emergency. We talked over the phone instead. I told him I received an offer from another company and and considering it too.
The next day I receive an offer from HR manager and start date.
Phone screen with recruiter, 7 questions max about customer satisfaction, problem resolution risk management… then hiring manager asks 10-12 questions or so, 30-40 minutes on average. Very easy if you have experience on banking and show willingness to be the best employee ever
Interview questions [1]
Question 1
How do you handle complaints/angry customer
What do you know about banking
What do you need from me
Success story you can share
Long term career goals
I applied online. I interviewed at U.S. Bank (Colorado Springs, CO) in Oct 2024
Interview
Applied online through the us bank website then. Got email and text message to schedule a 15 phone interview. The following next week I interviewed at the branch with hiring manager. Received a offer about 1 to 2 weeks later but denied it
I applied online. I interviewed at U.S. Bank (Los Angeles, CA)
Interview
First recieved a call from Recruiter initial screening phone then second interview Hiring Manager final interview District Manager, and aftear a few days the HR will senf you an email for the job offer
Client Relationship Consultant applicants have rated the interview process at U.S. Bank with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 67.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Relationship Consultant roles take an average of 17 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at U.S. Bank overall takes an average of 22 days.
Common stages of the interview process at U.S. Bank as a Client Relationship Consultant according to 22 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 17%
Background check: 15%
Skills test: 13%
Drug test: 8%
Presentation: 6%
Group panel interview: 6%
IQ intelligence test: 4%
Other: 2%
Personality test: 2%
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