I applied online. The process took 2 weeks. I interviewed at UBS (Chicago, IL) in Mar 2023
Interview
The interview process was weird. A lot of personal questions and discussion which felt like I was getting lectured about my views pertaining to my personal life. It felt like they wanted to debate me more than try to find out who I am.
Pretty easy interview overall, friendly staff as well. I would describe the atmosphere as warm rather than cold and it was a good experience overall. I accepted offer, after I heard back.
Interview questions [1]
Question 1
Asked a lot about how you handle difficult situations, how you would approach calls from advisors/brokers.
I applied online. I interviewed at UBS (Weehawken, NJ) in Apr 2026
Interview
Started off with a basic hirevue, nothing too complicated. Was followed up with a phone call from a recruiter just trying to get to know me and why I was interested in the position. Final interview was a 45-minute interview with two managers.
Interview questions [1]
Question 1
Tell me what excellent client service looks like to you?
I did a couple interview rounds for a specific program along with an assessment. The process took a while but it was an overall great experience with a focus on gauging interpersonal abilities both within the workplace and with clients.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a client
Client Service Representative applicants have rated the interview process at UBS with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 62.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 14 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at UBS overall takes an average of 26 days.
Common stages of the interview process at UBS as a Client Service Representative according to 6 Glassdoor interviews include:
Phone interview: 50%
Personality test: 33%
Skills test: 17%
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