Interview was first over zoom with HR and then was in person with two advisors. The questions were relatively simple and they asked mostly about customer service experience and why I would want to work for a bank.
Mehrere Tests am PC. Deduktiver Test und Fragen wie gut man in die Unternehmenskultur passt. Alles machbar! Am besten etwas Zeit einplanen und fit sein um gute Resultate zu erzielen.
Applied on the website and hiring manager got back within a month. I applied with just CACS 1 but displayed my ability to pass in 1 attempt. Got the offer on the same day i pass my CACS paper 2
Customer Service Representative applicants have rated the interview process at UBS with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 62.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 30 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at UBS overall takes an average of 26 days.
Common stages of the interview process at UBS as a Customer Service Representative according to 9 Glassdoor interviews include:
One on one interview: 32%
Phone interview: 21%
Personality test: 16%
Skills test: 11%
Group panel interview: 11%
Drug test: 5%
Background check: 5%
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