I applied through college or university. The process took 1 week. I interviewed at UC Riverside (Riverside, CA) in Dec 2015
Interview
Very quick and consisted of basic interview questions for customer service role. You go into a small room with the managers and they ask you about your experience in tech and customer support.
Interview questions [1]
Question 1
If you were helping a student while your shift ended and had to leave for an exam, but the replacement lab consultant hadn't arrived yet, what would you do?