Is it hard to get hired as a Customer Service Representative (CSR) at UF Health?

Customer Service Representative (CSR) applicants have rated the interview process at UF Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service Representative (CSR) at UF Health?

Candidates applying for Customer Service Representative (CSR) roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at UF Health overall takes an average of 22 days.

Where can I find UF Health interview experiences by job title?

Registered Nurse (69) ; Registered Nurse, BSN (25) ; Clinical Research Coordinator (13) ; Medical Assistant (10) ; Staff RN (10) ; Patient Care Assistant (PCA) (8) ; Certified Nursing Assistant CNA (7) ; Financial Representative (7) ; RN (7) ; Intern (6) ; Manager (6) ; Licensed Practical Nurse (5) ; Licensed Practical Nurse (LPN) (5) ; Revenue Cycle Specialist (5) ; APRN (4)

UF Health Customer Service Representative (CSR) Interview Questions

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UF Health

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Customer Service Representative (CSR) Interview

Sep 28, 2025

Anonymous Interview Candidate

Yulee, FL

No offer

Positive experience

Average interview

Application

I applied through an employee referral. The process took 2 days. I interviewed at UF Health (Yulee, FL) in Sep 2025

Interview

Zoom interview with manager and administrator. I could not access the camera on my computer for some reason. The manager asked HR questions then the administrator asked a question. I thought I gave good answers but I did not get the job. I am a medical coder and think I am over qualified for the CSR position.

Interview questions [1]

Question 1

What are your weaknesses. How would you handle a situation if patient is upset

1 Answer

Jobs at UF Health

20 jobs in United States

Customer Service Representative Orthopedics Float| Full-time | Days

Customer Service Rep | Family - Ponte Vedra | Days | Full Time

Ponte Vedra Beach, FL

View job

Patient Service Rep II | PSRs | Days | Full-Time

Jacksonville, FL

View job

Customer Service Specialist, Orthopaedics | Full-Time |Days

Saint Johns, FL

View job

UF Health interviews FAQs

Customer Service Representative (CSR) applicants have rated the interview process at UF Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at UF Health overall takes an average of 22 days.
Common stages of the interview process at UF Health as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Group panel interview: 33%
Other: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
Registered Nurse(69) ;
Registered Nurse, BSN(25) ;
Clinical Research Coordinator(13) ;
Medical Assistant(10) ;
Staff RN(10) ;
Patient Care Assistant (PCA)(8) ;
Certified Nursing Assistant CNA(7) ;
Financial Representative(7) ;
RN(7) ;
Intern(6) ;
Manager(6) ;
Licensed Practical Nurse(5) ;
Licensed Practical Nurse (LPN)(5) ;
Revenue Cycle Specialist(5) ;
APRN(4) .

UF Health interviews UF Health Customer Service Representative (CSR) interviews UF Health interview

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Customer Service Representative (CSR) Interview

Sep 28, 2025

Anonymous Interview Candidate

Yulee, FL

No offer

Positive experience

Average interview

Application

I applied through an employee referral. The process took 2 days. I interviewed at UF Health (Yulee, FL) in Sep 2025

Interview

Interview questions [1]

Question 1

What are your weaknesses. How would you handle a situation if patient is upset

1 Answer

UF Health interviews FAQs

Customer Service Representative (CSR) applicants have rated the interview process at UF Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at UF Health overall takes an average of 22 days.
Common stages of the interview process at UF Health as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Group panel interview: 33%
Other: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
Registered Nurse(69) ;
Registered Nurse, BSN(25) ;
Clinical Research Coordinator(13) ;
Medical Assistant(10) ;
Staff RN(10) ;
Patient Care Assistant (PCA)(8) ;
Certified Nursing Assistant CNA(7) ;
Financial Representative(7) ;
RN(7) ;
Intern(6) ;
Manager(6) ;
Licensed Practical Nurse(5) ;
Licensed Practical Nurse (LPN)(5) ;
Revenue Cycle Specialist(5) ;
APRN(4) .

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

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Jobs at UF Health

20 jobs in United States

Customer Service Representative Orthopedics Float| Full-time | Days

Customer Service Rep | Family - Ponte Vedra | Days | Full Time

Ponte Vedra Beach, FL

View job

Patient Service Rep II | PSRs | Days | Full-Time

Jacksonville, FL

View job

Customer Service Specialist, Orthopaedics | Full-Time |Days

Saint Johns, FL

View job

View all Customer Service Representative (CSR) Jobs