Patient Service Assistant applicants have rated the interview process at UMC Health System with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Service Assistant roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at UMC Health System overall takes an average of 16 days.
Common stages of the interview process at UMC Health System as a Patient Service Assistant according to 2 Glassdoor interviews include:
Group panel interview: 22%
Drug test: 22%
One on one interview: 22%
Background check: 11%
Phone interview: 11%
Personality test: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at UMC Health System (Lubbock, TX) in Aug 2010
Interview
I called UMC to see if there were any available for Patient Service Assistant. I was connected with Human Resources and emailed an application. My first interview was conducted by peers. The questions were typical for a position like this: career aspirations, strengths and weaknesses, customer service, and conflict resolution.
The second interview was conducted by the supervisor. The questions were similar to the peer interview.
Interview questions [1]
Question 1
The most difficult question asked was a scenario depicting a work place conflict between co-workers and how I would diffuse it.
I applied online. The process took 3 days. I interviewed at UMC Health System (Lubbock, TX) in Apr 2012
Interview
Hiring process is pretty basic, you go through a general interview with a supervisor, who will then send you to a peer interview with employees that have been working in your role for some time. Upon completion of that peer interview they will determine if you come in for a final interview with the head of the department. Basically, the peer interview determines if you get the job or not. Be likable, be straightforward, and dress well.