I applied online. I interviewed at UPS (Chicago, IL)
Interview
Asking of detailed questions about your previous positions. Be prepared to share experiences about when things worked out and when things did not go as planned and how you handled difficult situations with a customer.
Interview questions [1]
Question 1
When did something in your job go really well, Share a difficult time with a customer What did you do when something was not working well? How did you problem solve?
Senior Reservations and Sales Support Agent applicants have rated the interview process at UPS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at UPS as a Senior Reservations and Sales Support Agent according to 1 Glassdoor interviews include:
Background check: 33%
Skills test: 33%
Phone interview: 33%
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