Customer Service Representative applicants have rated the interview process at US Foods with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at US Foods overall takes an average of 25 days.
Common stages of the interview process at US Foods as a Customer Service Representative according to 13 Glassdoor interviews include:
Drug test: 21%
One on one interview: 21%
Background check: 18%
Phone interview: 18%
Group panel interview: 11%
Skills test: 7%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at US Foods (Aurora, IL)
Interview
Very laid back interview. Typical customer service rep questions were asked. Only negative is that I never received a letter in the mail or a response to my follow up email saying "thank you for interviewing but you didn't get the job". That seems a bit unprofessional to me.
1
Other Customer Service Representative Interview Reviews for US Foods
I applied online. I interviewed at US Foods (Las Vegas, NV)
Interview
The interview process was easy. The interview was done on a zoom meeting and lasted about 30 minutes. Went through a serious of questions that I had to give examples of how I have had something similar happened and how I handled it
Interview questions [1]
Question 1
Tell me about a time that you did something that wasn't your job to do?
I applied online. The process took 4 weeks. I interviewed at US Foods (Perth Amboy, NJ)
Interview
They use the STAR Method - Situation Task Action Result. Answer the interview questions in this format. Describe a time when you dealt with an angry customer. Interview was done remotely and I heard back within a few days.
Interview questions [1]
Question 1
Describe a time you had an angry customer and how you handled this situation.
Asked a few questions very easy flow, managers seems happy about the company the love. I really hope to get a call babcj from the company seems awesome to work for