USPS CCA applicants have rated the interview process at US Postal Service with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 67% positive. This is according to Glassdoor user ratings.
Candidates applying for USPS CCA roles take an average of 56 days to get hired, when considering 51 user submitted interviews for this role. To compare, the hiring process at US Postal Service overall takes an average of 47 days.
Common stages of the interview process at US Postal Service as a USPS CCA according to 51 Glassdoor interviews include:
Drug test: 19%
Skills test: 18%
One on one interview: 16%
Presentation: 12%
IQ intelligence test: 9%
Group panel interview: 9%
Background check: 7%
Personality test: 6%
Other: 3%
Phone interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 months. I interviewed at US Postal Service (Las Vegas, NV)
Interview
Group interviews everyone waited in the hall and were called in. Basic and questions. Make sure you come early for parking and you have to wait for them to come get you when it’s time.
Interview questions [1]
Question 1
What can you tell me about your customer service experience?
I interviewed at US Postal Service (San Diego, CA)
Interview
After applying you take a "test". Based on that score you will either be offered an interview in a week or two or have your application dismissed. After that, there is a group information session with all the interviewees and then at the end they do individual interviews and finger printing. I heard back in a week or so I believe
Its a very strenuous job. Takes alot of courage going out during any type of weather. Pay is fair 17.00 per hr. There isnt a quota. Managment can be overbearing. During the holidays massive overtime. Be ready to give up time and family.
I applied online. I interviewed at US Postal Service (Saint Louis, MO) in Aug 2022
Interview
Test based only no interviews are given. Hiring on test scores only in score order. Almost perfect score, passed all training. On site, on the job training was inadequate and did not have awareness of needed accommodations