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      UVeye

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      Customer Success Manager (CSM) Interview

      Mar 27, 2025
      Anonymous employee
      Teaneck, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at UVeye (Teaneck, NJ)

      Interview

      Great process all the way around. The recruiter was quick, efficient, and friendly. I had a phone call with recruiter first and she discovered that I might be a better fit in a different role which turned out great for both the company and myself. I then met with a few other managers and ops ppl. All straightforward questions were asked, etc. it was one of the better interview processes I've been a part of.

      Interview questions [1]

      Question 1

      How do you handle a troubled account
      Answer question

      Other Customer Success Manager (CSM) Interview Reviews for UVeye

      Customer Success Manager (CSM) Interview

      May 19, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at UVeye in Mar 2025

      Interview

      I went through the full interview process with UVeye, investing significant time and effort across multiple stages, including speaking with various members of the team. While the conversations were promising and the role seemed aligned with my background, I was ultimately left with a disappointing experience: complete silence from the team after the final round. Despite follow-ups and the amount of transparency I offered throughout the process, I never received a formal update or closure. Being ghosted after such an extensive process shows a lack of basic professional courtesy and respect for candidates' time. Companies often talk about valuing people, communication, and culture, but how you treat candidates is a direct reflection of that. I hope UVeye reflects on its hiring practices and improves how it engages with future applicants.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question
      2

      UVeye interviews FAQs

      • Customer Success Manager (CSM) applicants have rated the interview process at UVeye with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager (CSM) roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at UVeye overall takes an average of 23 days.
      • Common stages of the interview process at UVeye as a Customer Success Manager (CSM) according to 2 Glassdoor interviews include:

        One on one interview:  33%

        Phone interview:  33%

        Presentation:  17%

        Group panel interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(5) ;
        2. Engineer(4) ;
        3. Algorithm Engineer(3) ;
        4. Project Manager(3) ;
        5. Senior Software Engineer(3) ;
        6. Business Development(2) ;
        7. Customer Success Manager (CSM)(2) ;
        8. Data Engineer(2) ;
        9. Field Engineer(2) ;
        10. Marketing(2) ;
        11. QA Engineer(2) ;
        12. R&D(2) ;
        13. R&D(2) ;
        14. Senior Bookkeeper(2) .


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      Jobs at UVeye

      3 jobs in United States
      Vertical Operations Manager
      Teaneck, NJ
      ·
      $110K - $125K /yr
      (Employer provided)
      View job
      Billing & Collections Specialist
      Teaneck, NJ
      ·
      $27 - $36 /hr
      (Employer provided)
      View job
      Technical Customer Support Engineer Tier 3
      Teaneck, NJ
      ·
      $90K - $110K /yr
      (Employer provided)
      View job
      View all Customer Success Manager (CSM) Jobs