I applied online. The process took 1 week. I interviewed at United Airlines (Chicago, IL) in Jun 2012
Interview
I was interviewed for a position as training manager. Since the job posting was only opened for a day, I figured it was one of those situations where the right person was already hired, they just had to go through the formalities. I was flown to Chicago to meet with two people at the airport. As we talked, they would then remind themselves of my qualifications. I thought that was a little tacky. They could have at least reviewed my resume before the interview!
Interview questions [1]
Question 1
They use the standard United Interview protocol that uses the STAR technique. It was easy to research online and I prepared for it, but I still didn't answer the questions 100% correctly. I couldn't always think of a good example for each on the spot.
I applied through an employee referral. The process took 2 weeks. I interviewed at United Airlines (Chicago, IL) in Aug 2025
Interview
Had a short Teams call with the hiring manager directly. Seemed to go ok, then ghosted for well over a month, despite being an employee referral. I may hear something eventually, but it's been crickets.
One-way video assessments with questions that would be better answered in a conversation. Either they are way too simple or too complex to answer in a video recording. Additionally, undependable communication - before, during, and after - it's frustrating.
Interview questions [1]
Question 1
Describe a project from beginning to implementation - explain challenges faced and eventual outcome.
Process was pretty smooth. The recruiter was communicative and everything that I was told to expect happened. The timeline that was given stayed on track. There were multiple rounds of interviews with various team members.
Manager applicants have rated the interview process at United Airlines with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 21% positive. To compare, the company-average is 74% positive. This is according to Glassdoor user ratings.
Candidates applying for Manager roles take an average of 9 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at United Airlines overall takes an average of 26 days.
Common stages of the interview process at United Airlines as a Manager according to 14 Glassdoor interviews include:
One on one interview: 26%
Group panel interview: 22%
Phone interview: 22%
Drug test: 9%
Skills test: 9%
Personality test: 4%
Background check: 4%
IQ intelligence test: 4%
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