I applied in-person. The process took 4 weeks. I interviewed at United Airlines in Oct 2018
Interview
The process went very well! I had my video interview last september and had my in-person interview on the second week of october. It was really unexpected for me to get invited in my f2f because I totally bombed my video interview. But they still invited me to go to Houston.
First, they’ll gonna give you a brief introduction about the airlines. The pros and cons of being a flight attendant. And at the end of the presentation, you will be allowed to ask them any questions. It’s ok if you don’t think of any, but feel free to stand up and ask them if you have anything you wanna know :)
Second, there’s 4 recruiters going in to the presentation room. Each of the recruiters have 3 names with them & you’ll gonna go with them. And then you will wait to the room with other candidates while the recruiter that is assigned to you is inteviewing one of the candidate that they randomnly pick.
Third, when you passed the first interview you will wait for another room with other candidates. Just talk with them and make yourself relax! And lastly, your name will be called again & you will be interviewed by the supervisor and flight attendant again. That’s the last interview you’ll gonna have. And that’s the time that you need to showcase everything about yourself! Because they will be the one who will be deciding if they will hire you or not. You will be asked if you are willing to comply with the uniform policies. And ask you why do you want to become a flight attendant or why should we hire you. After it, they will make you step out of the room while making the decision and call you again maybe after 5 minutes & then you’ll know it made it or not.
Best tip that I can give is just to BE YOURSELF. Don’t over impress them with your f2f interview. Just show them how genuine you are. Show your excitement and joy to work in their company. Make them feel that this is your passion & you’ll go a lot further than this! Be positive when you get there. Don’t let your nervousness get along while being interview. And the last advice that I can give is to SMILE ALL THE TIME. While being interview, just relax and answer everything with a smile on your face. Show them how warmth you are.
Interview questions [6]
Question 1
How can your previous experience help you to become a flight attendant?
Situational question: There’s a man who don’t want to put his laptop away while you are doing the safety procedures. What will you do and what will you say? (They will ask you to read the FAA regulations loudly in a piece of paper) before answering the question.
On-demand virtual interview, 1:1 virtual interview, F2F interview day w/ group activities. Nothing was tricky, but it took about 1.5 months in total. There is also a language exam for those applying to a speaker position.
Interview questions [1]
Question 1
Why do you want to be a flight attendant for united?
Pre recorded interview you get 2 minutes to prepare and it is a total of 8 questions. It gives you about 2 minutes to answer the questions as well and it’s important to use the STAR method.
Interview questions [1]
Question 1
Customer service, passport, training and flexibility
5 Step process, several stages of vetting. Application, assessment, pre-recorded interview, live virtual interview, in person interview. Hardest was in person interview. Practice STAR format. They check to make sure you pass the tattoo requirements several times throughout. Also valid passport as well as background check and DOT drug test.
Interview questions [1]
Question 1
Do you have any visible tattoos, are you legally allowed to work in the US, 1 year customer service experience required.
Flight Attendant applicants have rated the interview process at United Airlines with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 73.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 24 days to get hired, when considering 2,591 user submitted interviews for this role. To compare, the hiring process at United Airlines overall takes an average of 26 days.
Common stages of the interview process at United Airlines as a Flight Attendant according to 2,591 Glassdoor interviews include:
One on one interview: 23%
Phone interview: 16%
Group panel interview: 12%
Drug test: 9%
Skills test: 9%
Background check: 8%
Presentation: 7%
Personality test: 7%
Other: 4%
IQ intelligence test: 4%
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