After a video interview which was awkward, but doable after looking at the 6 or so questions on Glassdoor, I was invited to a Face to Face interview in Houston. I was very nervous, but the interviewers do a wonderful job of making you feel relaxed and calming your nerves. It was overall a great experience. I would say to dress to stand out just a bit. I wore a navy suit with a purple shirt and tie. I made it to the second interview but did not get the job on the spot. I am now waiting for my "Thanks But No Thanks." It was a great process, just make sure to practice a bit before the interview. Especially with a scenario which you will have to act out like you or speaking to a customer on a flight.