I applied online. The process took 2 days. I interviewed at United Airlines in Jul 2009
Interview
The first interview was with a staffing company in Chicago that they flew me out for. They were running late so there were 10 people waiting a space for four. The interview was very basic, customer skills questions. I also feel if you dress the part and have an out going personality you will make it to the next stage. I was flown out to Chicago again for a interview with United at HQ. You have a quick group activity with HR watching. i put my two cents into the conversation but did not push the issue. You cant stay quite and you cant be too talkative. You wait again, with other candidates. The next step is the one on one with United HR. Again basic scenario questions pertaining to customer service. If they like you, they check to see how you did on the group dynamic phase. If that went well you got the job. The one that did not get the jobs were sent home, literally home, to the airport they went. If you got an offer, they want to fingerprint you, give a physical, drug test and as much paper work as they can. good luck and remember dress the part!!!
Interview questions [1]
Question 1
Easy questions for airline personnel, but I guess if you are not in the industry they might cause a little confusion. Scenario, It is departure time, bins are full. A man boards the aircraft right before closing the door. Removes a bag from the overhead and puts the bag on the floor then takes he seat. What do you do.
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.