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      UnitedHealth Group

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      Claims Representative Interview

      Feb 15, 2012
      Anonymous Interview Candidate
      Greensboro, NC
      Declined offer
      Negative experience
      Average interview

      Application

      The process took 1 day. I interviewed at UnitedHealth Group (Greensboro, NC) in Feb 2012

      Interview

      Was emailed to come in for an onsite assessment after completing online assessment. When I got there - found out 15 other people would also take the assessment with me and another 15 after that. The girl in charge of the assessment was rude and as we watched from the lobby was too busy smooozing a good looking candidate from days before. She kept us waiting then took us in to the test room. We each had a computer but 2 of them kept locking up...seeing as it was a timed test, she just came over and re-booted which took several minutes with no allowance for the time lost. we flet like a herd of cattle corralled in. She then said we would hear in 24-48 hrs how we did, I no sooner started to walk to my car when i got the email on my phone. Obviously the results are immediate. The test was vocabulary, geometry, fractions, percents and counting blocks, then some simulation scrrens where you joggle between screens which was hard to maneuver on accounts. She said the job was production and each claim rep had to do 70 per hour to keep the job. 7.5 hrs straight at the computer- no breaks. pay at $12.12 hr. They are rude and really coold learn from their website to "walk a mile in their customers and employees shoes- they might learn something. I left not ever wanting to set foot in there again.

      Interview questions [2]

      Question 1

      Can you adhere to 100% punctuality and work
      Answer question

      Question 2

      Can you commit to 16 weeks training no exceptions atarting in March
      Answer question
      3

      Other Claims Representative Interview Reviews for UnitedHealth Group

      Claims Representative Interview

      Apr 7, 2026
      Anonymous Interview Candidate
      Wisconsin Dells, WI
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group (Wisconsin Dells, WI) in Mar 2026

      Interview

      Video Interview - very positive, just answer honestly and be positive. Questions that are recorded and you answer. If you don't like your answer, you can stop and restart the recorded answer.

      Claims Representative Interview

      Jan 3, 2026
      Anonymous employee
      Eau Claire, WI
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at UnitedHealth Group (Eau Claire, WI)

      Interview

      I had a one on one interview at the building in Eau Claire, WI near Festival after completing the first round of testing at a different site. It was a relaxed one on one interview in a small room off of the main lobby.

      Interview questions [1]

      Question 1

      Can you describe a time when you were faced with an ethical dilemma?
      Answer question

      Claims Representative Interview

      Oct 24, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at UnitedHealth Group

      Interview

      Interview was a recorded interview with 2-3 tries for your recording to each question. Use the STAR method and practice your answers before answering. The questions were your basic interview questions about yourself and personality.

      Interview questions [1]

      Question 1

      How did you deal with a difficult time at work?
      Answer question