I applied online. The process took 4 weeks. I interviewed at UnitedHealth Group (Tampa, FL) in May 2012
Interview
I applied online. Took an assessment and then I was invited to go to an onside assessment. it was scheduled online. I walked in and did not know where to go as there were no signs or indications where to go. I figured out where to go and knocked on the door. there were a group of other applicants waiting. my group was not greeted until 15-20 minutes past the slotted time. Then we were told to do a test in a different room. Next, we we set up interviews with a recruiter. No apologies by the way for tardiness. I was set up the following week. I interviewed and was asked the same questions asked of my application for the umph time. Then I was asked questions by the recruiter. He read each and every question verbatim from his sheet which also felt a tad unprofessional. Then we were done with the interview. I was contacted in 24 hours told I would not be offered a job and that I was overqualified.
Interview questions [1]
Question 1
Think of a time you had to handle a difficult customer and what steps did you make to turn things around?
I applied through an employee referral. The process took 1 week. I interviewed at UnitedHealth Group
Interview
Interviewed with Human Resource by phone for a screening and I was then scheduled for a face to face on site with a supervisor. I only had 1 interview and I was then called back a few days later with the job offer. The interview process was fairly easy and it was an average interview.
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Phoenix, AZ)
Interview
Applied. I received an email and took online test. Received a call from a recruiter and did a phone interview. offered interview with hiring manager. I was hired and started a few weeks later
I applied online. The process took 6 weeks. I interviewed at UnitedHealth Group in Jun 2015
Interview
Apply, take online tests, phone interview, in person interview. Make sure you pass the online tests or you won't get a call back. Have examples ready for your interview answers.
Interview questions [1]
Question 1
They asked normal open ended interview questions, make sure you give examples.
Provider Phone Representative applicants have rated the interview process at UnitedHealth Group with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Provider Phone Representative roles take an average of 19 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Provider Phone Representative according to 18 Glassdoor interviews include:
Skills test: 18%
Phone interview: 17%
One on one interview: 16%
Drug test: 14%
Background check: 14%
Personality test: 10%
Group panel interview: 5%
IQ intelligence test: 4%
Other: 1%
Presentation: 1%
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