I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Richardson, TX) in Jun 2014
Interview
They use recruiters, some who are out of state. One the recruiter does the initial interview you take computer test and if you pass you'll interview with manager for final decision
Interview questions [1]
Question 1
The typical "describe a time you went out of your way to solve a problem for a customer?"
I applied through an employee referral. The process took 1 week. I interviewed at UnitedHealth Group
Interview
Interviewed with Human Resource by phone for a screening and I was then scheduled for a face to face on site with a supervisor. I only had 1 interview and I was then called back a few days later with the job offer. The interview process was fairly easy and it was an average interview.
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Phoenix, AZ)
Interview
Applied. I received an email and took online test. Received a call from a recruiter and did a phone interview. offered interview with hiring manager. I was hired and started a few weeks later
I applied online. The process took 6 weeks. I interviewed at UnitedHealth Group in Jun 2015
Interview
Apply, take online tests, phone interview, in person interview. Make sure you pass the online tests or you won't get a call back. Have examples ready for your interview answers.
Interview questions [1]
Question 1
They asked normal open ended interview questions, make sure you give examples.
Provider Phone Representative applicants have rated the interview process at UnitedHealth Group with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Provider Phone Representative roles take an average of 19 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Provider Phone Representative according to 18 Glassdoor interviews include:
Skills test: 18%
Phone interview: 17%
One on one interview: 16%
Drug test: 14%
Background check: 14%
Personality test: 10%
Group panel interview: 5%
IQ intelligence test: 4%
Presentation: 1%
Other: 1%
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