I applied online. The process took 2 days. I interviewed at UnitedHealth Group (Roanoke, VA) in Jul 2009
Interview
I felt like I was a pageant contestant. The questions were along the lines of : "Give me an example of when you went out of your way to help a customer." I told the interviewer of how I helped a customer who was bleeding from the eye after a gang fight in an amusement park. She told me that didn't count. Every time I gave an answer, she told me "No, that's not what I mean." I asked for an example of what she wanted and she gave me examples of situations that had nothing to do with my experience. I guess I was too dumb to understand the questions.
Interview questions [1]
Question 1
Give an example of when you made a mistake on the job and how you corrected it?
I applied online. I interviewed at UnitedHealth Group
Interview
Very long process. Online application, then an online assessment. A phone interview followed by an in person interview. After the interviews an assessment was scheduled at the facility. It was very difficult for me to schedule all of the interviews and assessments while I was employed at another company. A lot of work to go through for a call center job that does not pay well.
I applied through a staffing agency. The process took 1 day. I interviewed at UnitedHealth Group (Kingston, NY) in Oct 2015
Interview
Very easy, laid back, don't have to think much. It's a joke! Tell them your a TEAM player. You like to help others. Don't reveal to much let her ask the questions and you briefly answer.
Interview questions [1]
Question 1
She said they are a TEAM!! Says doesn't deal with drama! And if you had to how would you handle it.
The process took 3 weeks. I interviewed at UnitedHealth Group (New York, NY) in Mar 2015
Interview
easy to schedule the interview, felt very comfortable and easy to talk with the interviewer, easy to get to the interview, very accommodating to my schedule. interview did not take long at about one hour at most.