Claims Associate Representative applicants have rated the interview process at UnitedHealth Group with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Associate Representative roles take an average of 17 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Claims Associate Representative according to 26 Glassdoor interviews include:
Phone interview: 23%
Skills test: 17%
Drug test: 16%
One on one interview: 14%
Background check: 10%
IQ intelligence test: 6%
Personality test: 6%
Presentation: 5%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at UnitedHealth Group (Dallas, TX) in Oct 2015
Interview
I passed the online assessment. Got a call for in-person interview. The gentleman asked all behavioral questions. I had already worked at UHG before and had good experience during the interview process at that time. But this time even though I passed the interview, had my drug test, I got a call saying that they have offered me a job as a back up. Basically, if someone drops out of a class then i will be called upon to join the class else they will put me in next batch (don't know when that starts from). I emailed and left a voice message to the assigned recruiter, but no replies from her yet. I am very disappointed by the way I was treated. I only wish I had known that I was being interviewed as a back-up, else I would not have passed the opportunity that I had in hand that was started already. Learnt a lesson that making assumptions and trusting companies can sometimes be harmful. Today I am still unemployed and looking for jobs desperately.
Interview questions [1]
Question 1
1. What would you do if you see a colleague doing unethical behavior?
2. Tell me a situation you handled with a difficult customer.
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in May 2024
Interview
The process was easy. You have the standard pre-employment assesments, the phone screen with a recruiter, then you wait to find out if you are going to interview with the hiring manager.
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in Nov 2021
Interview
Process took about 2 weeks. First a video interview that ask five questions and you record yourself answering them. Then a second interview online with recruiters. You can never really be prepared for an interview just answer the questions as honestly and through as possible.
Interview questions [1]
Question 1
They are all behavioral questions, tell me about a time.
I applied online. The process took 5 days. I interviewed at UnitedHealth Group
Interview
Interview process was very streamlined and organized, although the recruiter that actually did the interview was very hard to understand at times. Before the interview I took an assessment which had to be passed before moving on to the next phase. After the phone interview, I interviewed with the managers, which were great. I declined the position because the salary was atrociously low for the amount of work they wanted they wanted. As with any greedy organization, they hide behind the so called "pay for performance", which means they pay below the industry, promote incentives relative to production to get you where the industry average should already be. Plus this organization really doesn't seem to value Degrees. Most of their jobs only require a high school diploma, which is great for them because then they do not have to pay competitively.
Interview questions [1]
Question 1
Tell me a time when you had to gather a lot of information in order to make an informed decision?