Customer Advocate applicants have rated the interview process at UnitedHealth Group with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Advocate roles take an average of 9 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Customer Advocate according to 13 Glassdoor interviews include:
Phone interview: 24%
Skills test: 16%
Drug test: 14%
IQ intelligence test: 11%
Presentation: 11%
Background check: 11%
One on one interview: 8%
Group panel interview: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at UnitedHealth Group (Chico, CA)
Interview
The interview was held by the hiring manager. She asked several questions and appeared to listen to the answers. She concluded asking me if I had any questions.
Interview questions [1]
Question 1
Describe a situation in your current role that you didn't handle well?
I applied online. I interviewed at UnitedHealth Group (Orlando, FL)
Interview
The interview was easy. First video then person interview . The overall experience was a good one. I would recommend others to apply at United health care. The video interview was bot as bad as i thought it would be.
I applied online. I interviewed at UnitedHealth Group in Aug 2023
Interview
Video interview, very easy and straight forward(one way)
Teams interview, very straightforward, and easy (depending on interviewer) my interviewer was down to earth and a very easy process, the interview flow was like a casual conversation.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer?
Quick detailed and to the point, they described the process and the following steps . Looking forward to working in this company especially with the benefits and being able to work From Home