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      UnitedHealth Group

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      Jobs at UnitedHealth Group

      14 jobs in United States
      View all Claims Associate Representative Jobs

      UnitedHealth Group interviews FAQs

      • Claims Associate Representative applicants have rated the interview process at UnitedHealth Group with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Claims Associate Representative roles take an average of 17 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
      • Common stages of the interview process at UnitedHealth Group as a Claims Associate Representative according to 26 Glassdoor interviews include:

        Phone interview:  23%

        Skills test:  17%

        Drug test:  16%

        One on one interview:  14%

        Background check:  10%

        IQ intelligence test:  6%

        Personality test:  6%

        Presentation:  5%

        Group panel interview:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(523) ;
        2. Software Engineer(357) ;
        3. Senior Software Engineer(221) ;
        4. Business Analyst(215) ;
        5. Clinical Administrative Coordinator(177) ;
        6. Director
      (170) ;
    • Project Manager(144) ;
    • Manager(128) ;
    • RN Case Manager(116) ;
    • Senior Business Analyst(108) ;
    • Customer Service Advocate(106) ;
    • Claims Representative(85) ;
    • Analyst(84) ;
    • Registered Nurse(81) ;
    • Associate Director(79) .
    • Claims Associate Representative Interview

      Jan 16, 2016
      Anonymous employee
      San Antonio, TX

      Other Claims Associate Representative Interview Reviews for UnitedHealth Group

      Associate Claims Representative Interview

      May 30, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at UnitedHealth Group (San Antonio, TX) in Dec 2015

      Interview

      Well, I applied over the holiday break. I was contacted by them for a phone interview days later after submitting and application. First off the first interview is a phone interview provided by a third party company. Of course, the persons accent was a problem. On the day of my interview it wad cancelled and rescheduled via email. I hated that part.I eventually had the interview it was dry and dis engaging. I was then scheduled for a face to face interview. I met with a head manager he was cool. But the interview was at 7am. The position does not require recieving or taking calls. After new years I recieved an offer... Class is in Feb 16'

      Interview questions [1]

      Question 1

      Give an example of handling a company compliant using your resources
      Answer question
      4

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in May 2024

      Interview

      The process was easy. You have the standard pre-employment assesments, the phone screen with a recruiter, then you wait to find out if you are going to interview with the hiring manager.

      Interview questions [1]

      Question 1

      How do you handle a difficult customer
      Answer question

      Claims Associate Representative Interview

      Dec 4, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in Nov 2021

      Interview

      Process took about 2 weeks. First a video interview that ask five questions and you record yourself answering them. Then a second interview online with recruiters. You can never really be prepared for an interview just answer the questions as honestly and through as possible.

      Interview questions [1]

      Question 1

      They are all behavioral questions, tell me about a time.
      Answer question
      2

      Associate Claims Representative Interview

      Apr 13, 2019
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at UnitedHealth Group

      Interview

      Interview process was very streamlined and organized, although the recruiter that actually did the interview was very hard to understand at times. Before the interview I took an assessment which had to be passed before moving on to the next phase. After the phone interview, I interviewed with the managers, which were great. I declined the position because the salary was atrociously low for the amount of work they wanted they wanted. As with any greedy organization, they hide behind the so called "pay for performance", which means they pay below the industry, promote incentives relative to production to get you where the industry average should already be. Plus this organization really doesn't seem to value Degrees. Most of their jobs only require a high school diploma, which is great for them because then they do not have to pay competitively.

      Interview questions [1]

      Question 1

      Tell me a time when you had to gather a lot of information in order to make an informed decision?
      Answer question