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      Loan Servicing Specialist Interview

      Apr 4, 2023
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Upgrade (Phoenix, AZ) in Oct 2022

      Interview

      Very straightforward and quick process. It was an onsite interview with two supervisors or members of leadership. It was a very smooth and quick process overall. Was offered a job the same day.

      Interview questions [1]

      Question 1

      Past experience in Customer relations
      1 Answer
      1

      Upgrade interviews FAQs

      • Loan Servicing Specialist applicants have rated the interview process at Upgrade with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Loan Servicing Specialist roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Upgrade overall takes an average of 16 days.
      • Common stages of the interview process at Upgrade as a Loan Servicing Specialist according to 1 Glassdoor interviews include:

        Skills test:  20%

        IQ intelligence test:  20%

        Personality test:  20%

        Group panel interview:  20%

        Background check:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(19) ;
        2. Software Engineer(12) ;
        3. Supervisor(11) ;
        4. New Account Specialist(10) ;
        5. Loan Review Specialist(9) ;
        6. New Accounts Specialist(8) ;
        7. Senior Software Engineer(7) ;
        8. Collections Specialist(6) ;
        9. Customer Service Representative (CSR)(6) ;
        10. Account Service Representative(5) ;
        11. Loan Servicing Specialist(5) ;
        12. New Accounts(5) ;
        13. Underwriter(5) ;
        14. Analyst(4) ;
        15. Loan Review Specialist II(4) .


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