I applied online. I interviewed at Upgrade in Apr 2024
Interview
The first round is a video interview with the recruiter. The recruiter used questions that were pulled directly from AI tools without being considerate of my experience or what I shared.
Interview questions [1]
Question 1
What strategies would you employ to stay updated on the latest trends in fraud?
How do you handle stressful situations, particularly when dealing with sensitive customer information or high-risk cases?
I applied online. The process took 6 weeks. I interviewed at Upgrade in Dec 2024
Interview
2 assessments (both pre interview). Followed by 6 interviews (recruiter J Williams, team lead, hiring manager, fraud ops employee, the Fraud Recovery manager, and my senior director). It was efficient!
Fraud Investigation Analyst applicants have rated the interview process at Upgrade with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 46.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Fraud Investigation Analyst roles take an average of 42 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Upgrade overall takes an average of 16 days.
Common stages of the interview process at Upgrade as a Fraud Investigation Analyst according to 2 Glassdoor interviews include:
Skills test: 29%
Phone interview: 29%
Group panel interview: 14%
Background check: 14%
One on one interview: 14%
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