Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Upgrade

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Upgrade reviews | Upgrade jobs | Upgrade salaries | Upgrade benefits
      Upgrade interviewsUpgrade Systems Analyst, Operations interviewsUpgrade interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Upgrade

      8 jobs in United States
      Genesys Engineer
      Las Vegas, NV
      ·
      $79K - $123K /yr
      (Glassdoor est.)
      View job
      Genesys Engineer
      San Francisco, CA
      ·
      $113K - $164K /yr
      (Glassdoor est.)
      View job
      Genesys Engineer
      Oregon City, OR
      ·
      $83K - $127K /yr
      (Glassdoor est.)
      View job
      Director, Travel Agency Partnerships
      Miami, FL
      ·
      $63K - $110K /yr
      (Glassdoor est.)
      View job
      Operations Project Manager
      Phoenix, AZ
      ·
      $71K - $108K /yr
      (Glassdoor est.)
      View job
      View all Systems Analyst, Operations Jobs

      Upgrade interviews FAQs

      • Common stages of the interview process at Upgrade as a Systems Analyst, Operations according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Skills test:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(19) ;
        2. Software Engineer(12) ;
        3. Supervisor(11) ;
        4. New Account Specialist(10) ;
        5. Loan Review Specialist(9) ;
        6. New Accounts Specialist(8) ;
        7. Senior Software Engineer(7) ;
        8. Collections Specialist(6) ;
        9. Customer Service Representative (CSR)(6) ;
        10. Account Service Representative(5) ;
      Loan Servicing Specialist
      (5) ;
    • New Accounts(5) ;
    • Underwriter(5) ;
    • Analyst(4) ;
    • Loan Review Specialist II(4) .
    • Systems Analyst, Operations Interview

      Mar 4, 2025
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Upgrade

      Interview

      Straightforward interview with the recruiter. The recruiter explained it more as a data analyst role. However, during the skill assessment was awkward on their end. The reason being is they have you do a basic SQL (comparison) and Python script (overall stats). They were using outdated processes and didn't have enough time. As someone who is an expert in data analytics, I called them out on their lack of preparedness and would not accept a position here. Maybe my standards are higher, but I expected more. Also, they aren't DEI friendly. They did not accommodate for my disability during my assessment.
      2