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      VIAVI Solutions

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      Bilingual Customer Service Representative Interview

      Oct 11, 2017
      Anonymous Interview Candidate
      Germantown, MD
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at VIAVI Solutions (Germantown, MD) in Aug 2016

      Interview

      3 rounds of phone interviews, then 1 panel. Very unorganized and they lack communication skills. After all the interviews they stated they would reach out to me within 24 hours with an offer, except I didn't hear back until after 6 months! I read a lot about corporate red tape issues at this company and the entire process proved this to be true. HR is a joke and they lack proper internal communications.

      Interview questions [1]

      Question 1

      Cookie-cutter questions about your past experiences and why you believe you would be a good fit with the skills you bring.
      Answer question

      VIAVI Solutions interviews FAQs

      • Candidates applying for Bilingual Customer Service Representative roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at VIAVI Solutions overall takes an average of 37 days.
      • Common stages of the interview process at VIAVI Solutions as a Bilingual Customer Service Representative according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(26) ;
        2. Senior Software Engineer(21) ;
        3. Technical Support Engineer(13) ;
        4. Sales(9) ;
        5. Manager(8) ;
        6. Engineer(6) ;
        7. Director(5) ;
        8. Senior Engineer(5) ;
        9. Applications Analyst(4) ;
        10. Project Manager(4) ;
        11. Regional Sales Manager(4) ;
        12. Sales Director(4) ;
        13. Staff Engineer(4) ;
        14. Account Executive(3) ;
        15. Account Manager(3) .


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      Jobs at VIAVI Solutions

      68 jobs in United States
      Research Engineering Technician
      Santa Rosa, CA
      ·
      $25 - $35 /hr
      (Employer provided)
      View job
      Welder/Fabricator
      Santa Rosa, CA
      ·
      $28 - $34 /hr
      (Employer provided)
      View job
      Senior Manager, Manufacturing Operations
      Santa Rosa, CA
      ·
      $160K - $180K /yr
      (Employer provided)
      View job
      Field Service/Support Engineer
      Indianapolis, IN
      ·
      $72K - $103K /yr
      (Glassdoor est.)
      View job
      Test Equipment Technician
      Rapid City, SD
      ·
      $46K - $64K /yr
      (Glassdoor est.)
      View job
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