I applied online. I interviewed at Valon in Feb 2026
Interview
test + take home assignment that is timed (or should be). Auto reject. Found many problems in the data for the take home test then just get an auto-reject email. Who cares if I actually fixed real world issues similar to that one IRL before. Waste of time. So confusing
Interview questions [1]
Question 1
1. Visualize the evolution of call volume and call topics over the first few months of a loan’s life cycle. What metrics are most important to track? What trends do you observe? What hypotheses do you have regarding these trends?
2. How might you track this data over time, and how would you operationalize this data with different cross-functional stakeholders (i.e. product, operations, compliance, etc.)
3. We can set up alerts based on spikes in call volume. How would you determine a good
threshold for an alert?
4. What additional data points would improve this dataset to get a better understanding of customer support and servicing performance? How might you go about procuring these
additional data points?
