I applied through a recruiter. The process took 1 day. I interviewed at Vanguard (Chapel Hill, NC) in Feb 2016
Interview
I met a recruiter from Vanguard at my college career fair. I had an on-campus interview, which lasted about 30 minutes. The recruiter was nice and asked about my experience with a lot of STAR interview questions and some personality questions. I didn't make it pass the first round, but this was my first job interview out of college.
Interview questions [1]
Question 1
How would you prepare for a test that was tomorrow that you have no studied for?
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
I applied online. The process took 1 week. I interviewed at Vanguard (Charlotte, NC) in Aug 2021
Interview
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Interview questions [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call