Client Relationship Specialist applicants have rated the interview process at Vanguard with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Relationship Specialist roles take an average of 22 days to get hired, when considering 306 user submitted interviews for this role. To compare, the hiring process at Vanguard overall takes an average of 23 days.
Common stages of the interview process at Vanguard as a Client Relationship Specialist according to 306 Glassdoor interviews include:
Phone interview: 31%
One on one interview: 26%
Drug test: 9%
Background check: 8%
Skills test: 8%
Group panel interview: 8%
Presentation: 5%
Personality test: 4%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Vanguard (Scottsdale, AZ) in May 2017
Interview
Phone interview then a three part interview a few weeks later, quick, but too many people interviewing at the same time. Study case included in the in person interview and then behavioral based questions to follow.
Interview questions [1]
Question 1
Give me an example of a team work assignment that you completed.
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
I applied online. The process took 1 week. I interviewed at Vanguard (Charlotte, NC) in Aug 2021
Interview
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Interview questions [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call