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      Vanguard

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      Related searches: Vanguard reviews | Vanguard jobs | Vanguard salaries | Vanguard benefits | Vanguard conversations
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      Vanguard interviews FAQs

      • Client Relations Specialist applicants have rated the interview process at Vanguard with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Client Relations Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Vanguard overall takes an average of 23 days.
      • Common stages of the interview process at Vanguard as a Client Relations Specialist according to 2 Glassdoor interviews include:

        Phone interview:  50%

        Group panel interview:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Client Relationship Associate(339) ;
        2. Client Service Representative(186) ;
        3. Financial Advisor(156) ;
        4. Client Relationship Specialist(141) ;
        5. Project Manager(95) ;
        6. Manager(92) ;
        7. Client Service Associate(84) ;
        8. Software Engineer
      (82) ;
    • Customer Service Representative(69) ;
    • Software Developer(68) ;
    • Analyst(65) ;
    • Brokerage Associate(63) ;
    • Processing Associate(58) ;
    • Brokerage Investment Professional(49) ;
    • Retirement Specialist(47) .
    • Client Relations Specialist Interview

      Sep 12, 2017
      Anonymous employee
      Charlotte, NC

      Other Client Relations Specialist Interview Reviews for Vanguard

      Client Relations Specialist Interview

      Dec 23, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Vanguard

      Interview

      One general phone interview. Asked me what was a stock and bond. After I was invited to the office for a tour and a case study with situational questions. It was followed by a round of behavioral questions

      Interview questions [1]

      Question 1

      Tell me about a time that something didn't go as planned and how did you deal with it
      Answer question
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Vanguard (Charlotte, NC)

      Interview

      I had a phone interview during which I was asked to define some terms (stock, bonds, mutual funds). The in person interview lasted several hours. They gave us a tour of the campus and then I interviewed with two different gentlemen. They asked me to do a role play during which they were mostly looking for customer service skills. Once you are hired they provide you with materials to study for the Series 7 and 63. My start date was almost 3 months after my interview.

      Interview questions [1]

      Question 1

      Why am I interested in a career in finance? Give an example of a time I changed due to customer feedback. What is an index fund?
      Answer question
      1

      Jobs at Vanguard

      8 jobs in United States
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      Utah Licensed Journeyman Electrician
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      ·
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      View all Client Relations Specialist Jobs