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Vanguard interviews FAQs
Client Relations Specialist applicants have rated the interview process at Vanguard with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Relations Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Vanguard overall takes an average of 23 days.
Common stages of the interview process at Vanguard as a Client Relations Specialist according to 2 Glassdoor interviews include:
Phone interview: 50%
Group panel interview: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at Vanguard
Interview
One general phone interview. Asked me what was a stock and bond. After I was invited to the office for a tour and a case study with situational questions. It was followed by a round of behavioral questions
Interview questions [1]
Question 1
Tell me about a time that something didn't go as planned and how did you deal with it
I applied online. I interviewed at Vanguard (Charlotte, NC)
Interview
I had a phone interview during which I was asked to define some terms (stock, bonds, mutual funds). The in person interview lasted several hours. They gave us a tour of the campus and then I interviewed with two different gentlemen. They asked me to do a role play during which they were mostly looking for customer service skills. Once you are hired they provide you with materials to study for the Series 7 and 63. My start date was almost 3 months after my interview.
Interview questions [1]
Question 1
Why am I interested in a career in finance?
Give an example of a time I changed due to customer feedback.
What is an index fund?