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We appreciate you taking the time to provide a review and are so sorry about your negative interview experience. As you mentioned, you definitely should have received some type of notification regarding the position and we apologize that this didn’t happen. We encourage candidates to feel free to reach out to a Hiring Manager at any point during the interview process for a quick update, but it’s definitely our responsibility to make sure you aren’t left feeling in the dark along the way. Although technical issues can sometimes be to blame, your negative experience remains the same, so we’d love an opportunity to dig into your specific situation to see where we might have gone wrong. Please reach out to us directly at recruiting@venterraliving.com so we can discuss your specific situation in more detail. Helping us find out what happened can help keep it from reoccurring to a candidate in the future.
We strive to be an industry leader in candidate, customer, and employee experience and that means a continued focus on making sure that our salary and benefit offerings remain competitive by measuring ourselves against industry compensation benchmarks and making adjustments, as needed. Unfortunately, we don’t get this right in every situation, so we encourage conversations on these topics both prior to and during employment so we can make sure we’re hiring and retaining happy employees. Thank you again for providing your review!