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      Customer Success Manager (CSM) Interview

      Jun 8, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Veo in May 2023

      Interview

      Completed a self video interview and was told they liked my profile but salary expectations need to be lowered in order to continue. I said yes this is fine. Then I received no response unless I followed up weekly myself just be told things like "the process is taking longer" and "we have a lot of candidates". Finally, today I received the generic automated email that they will be proceeding with other candidates. I am quite disappointed in the lack of transparency with Veo. Why ask me if I'd like to continue if you're not going to actually move me forward? Seems the recruiter was just buying time.

      Interview questions [1]

      Question 1

      Video interview gauging your interest in Veo was the first step.
      Answer question
      1
      avatar
      Veo response
      3y
      Thanks for your time and we are sorry about the long process. We wish you all the best

      Veo interviews FAQs

      • Candidates applying for Customer Success Manager (CSM) roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Veo overall takes an average of 30 days.
      • Common stages of the interview process at Veo as a Customer Success Manager (CSM) according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(6) ;
        2. Sales Representative(4) ;
        3. Customer Support Specialist(3) ;
        4. Customer Service Representative(2) ;
        5. Sales(2) ;
        6. Sales Operations Manager(2) ;
        7. Talent Acquisition Specialist(2) .


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