Customer Success Manager applicants have rated the interview process at Vetcove with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 26.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 18 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Vetcove overall takes an average of 20 days.
Common stages of the interview process at Vetcove as a Customer Success Manager according to 4 Glassdoor interviews include:
One on one interview: 25%
Background check: 13%
Group panel interview: 13%
Phone interview: 13%
Drug test: 13%
Presentation: 13%
Skills test: 13%
Here are the most commonly searched roles for interview reports -
Series of about 6 interviews, made up of phone call with recruiter, phone call with co-founder, video call with another team member, as well as individual video interviews with current team members.
Introductory Call with Recruiter, meet and greet, informal via cellphone. took 25 minutes or so
Call with Head Mng - scripted with questions, video about 35-45 minutes
Meet the Team - panel style open forum, video, scheduled for an hour
I applied online. The process took 2 weeks. I interviewed at Vetcove (New York, NY)
Interview
I interviewed in 2017 at their Madison Avenue rental. I had to complete a short exercise that involved answering customer support emails. The interviewer asked about my "politics," and something else I can't remember that was equally inappropriate, presumably because of my race. I didn't expect an offer based on his blatant bias and I'm so glad I didn't get one.