The process took 2 weeks. I interviewed at Victoria's Secret in Apr 2012
Interview
I applied on a wednesday got called back the next week to come to a interview on monday. It was a group interview. I did really well and was the first to answer questions. They asked bout previous work experience, why I wanna work here, describe yourself in 3 words and describe a bad customer service siruation. Lasted about 30 mins, three hours after I got home. Got a call bak for the second interview two days later, instead of practing like I did for the interview. I went thinking I already had the job and being too cocky. Lol big mistake. this manager asked more intensed questions and I was so nervous . I gave vague answets and stuttered a bit. About 8 days later I got a letter in the mail sayin I didnt get the job. No worries tho.
The interview process was friendly and professional. They are looking for bubbly energetic personalities to bring to their team. My advice would be to look presentable and bring your fun self to the interview. Retail is all about making someone feel seen and heard and making a friend
I interviewed at Victoria's Secret (Orland Park, IL)
Interview
It was super easy and if you haven't done retail before they still give you a chance. They ask each person different questions, one was why do you want to work here
Applied online and got a phone call to set up an interview. It was a group interview. I was asked some behavioral questions and was asked for specific examples from my previous jobs.
Interview questions [1]
Question 1
Give an example of a time you were faced with an unhappy customer and how you handled it
Sales Support Associate applicants have rated the interview process at Victoria's Secret with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 71.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Support Associate roles take an average of 8 days to get hired, when considering 60 user submitted interviews for this role. To compare, the hiring process at Victoria's Secret overall takes an average of 11 days.
Common stages of the interview process at Victoria's Secret as a Sales Support Associate according to 60 Glassdoor interviews include:
Group panel interview: 42%
One on one interview: 25%
Background check: 14%
Skills test: 6%
Personality test: 5%
Presentation: 2%
Other: 2%
Phone interview: 2%
Drug test: 1%
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