I applied in-person. The process took 1+ week. I interviewed at Victoria's Secret (Raleigh, NC) in May 2011
Interview
I applied in person once I found out that Victoria's Secret was hiring. The manager on duty took my application skimmed it quickly and had me sign up for an interview. My first interview went smoothly, there were four of us being interviewed by the Store Manager, she was very friendly and inviting. This was a very informal interview the Manager asked questions and we answered. She signed all four of us up for our second interview together.
At the second interview it was the other manager who had taken my application. She was very friendly and very straight-forward about what she was hiring people for. She only asked us two simple questions just like the interview before and then asked us if we had any questions for her. She said we should hear from her by the weekend. I know they were still doing reference checks Saturday. Today is Monday and I have yet to hear from them but since it is Memorial Day weekend I am sure they were just busy in the store and the manager had not yet had enough time to go through all the reference checks.
I had a group interview with two other girls. It took about 30 minutes for the interview portion. It was mostly in depth customer service and tell me about a time questions
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer
I applied through an employee referral. I interviewed at Victoria's Secret
Interview
The interview was done as a group and was pretty casual. The hiring manager asked a mix of situational and behavioural questions, about 3-4. For me personally as I was hired during a seasonal period, having an open availability seemed to be key
Interview questions [1]
Question 1
Tell me about yourself, why do you want to work for VS, can you recall a situation, tell me about a time when you dealt with a difficult customer and how did you handle it
Hiring managers prioritize your personality, availability, and customer service mindset, looking for candidates who are friendly, adaptable, reliable, and comfortable engaging with customers, rather than focusing heavily on prior experience or technical skills.
Victoria's Secret interviews FAQs
Sales Associate applicants have rated the interview process at Victoria's Secret with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 71.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 979 user submitted interviews for this role. To compare, the hiring process at Victoria's Secret overall takes an average of 11 days.
Common stages of the interview process at Victoria's Secret as a Sales Associate according to 979 Glassdoor interviews include:
Group panel interview: 37%
One on one interview: 22%
Background check: 10%
Skills test: 7%
Presentation: 6%
Phone interview: 5%
Personality test: 4%
Drug test: 4%
Other: 3%
IQ intelligence test: 2%
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